Resume — Aaron Taylor
I.T. Support Specialist
DEEM, LLC · Full-time
May 2022 – Present 4 yrs 2 mos Fishers, Indiana · Hybrid
Providing comprehensive IT support across the organization in a hybrid environment — resolving hardware and software issues, managing enterprise systems, and implementing IT solutions that streamline operations and improve security posture.
  • Manage Microsoft 365 and Azure AD tenants — user provisioning, licensing, group policies, and SSO integrations
  • Deploy and maintain Barracuda ESS for enterprise email security across two organizational entities
  • Configure and manage Cisco Meraki network infrastructure including switches, APs, and security appliances
  • Built custom Active Directory automation tools — GUI apps, web dashboards, and PowerShell modules
  • Configured OIDC-based Squarespace Enterprise SSO with Azure AD for multi-entity access control
  • Managed Squarespace and WordPress sites including Wordfence Premium security hardening
  • Administer FreshService ITSM ticketing system and Ivanti endpoint management platform
  • Led incident response on active BEC phishing campaign using Purview eDiscovery and Defender
Azure AD Microsoft 365 Cisco Meraki Barracuda ESS PowerShell FreshService Ivanti WordPress
Digital Solutions Engineer
Rising Tide Media · Part-time
Feb 2026 – Present 5 mos Carmel, Indiana · Hybrid
End-to-end technical support for live streaming events and digital projects — combining hands-on IT setup with web development. Blending IT operations, live event technology, and web development across physical and digital environments.
  • Configure and support hardware, software, and network setups for live corporate streaming events
  • Manage technical preparation, testing, and troubleshooting before and during live productions
  • Design, build, and maintain company websites, landing pages, and web-based tools
  • Support digital workflows across event production, internal operations, and client-facing platforms
  • Identify and implement technical solutions that improve reliability and user experience
Live Streaming OBS Web Development Server Administration Network Setup
IT Professional / Web Developer
Indy Business Promotions · Freelance
Jan 2021 – Jun 2026 5 yrs 6 mos Indiana
Responsible for the coding, design, and layout of client websites — building from concept all the way to completion. Fashioning everything from the home page to site layout and function across 26+ live client sites.
  • Built 26+ live client websites across Squarespace, WordPress, and custom HTML/CSS/JS
  • Full project lifecycle — discovery, design, development, SEO, and deployment
  • WordPress security hardening with Wordfence Premium including active malware removal
  • Web content management, SEO optimization, and ongoing site maintenance
  • Adobe Creative Suite for design assets and visual production
Squarespace WordPress HTML / CSS / JS SEO Adobe Creative Suite
Information Technology Coordinator / Computer Systems Manager
ScanDigital · Full-time
Jan 2018 – Mar 2021 3 yrs 3 mos Fishers, Indiana
Installing, upgrading, and managing software and hardware across all company devices. Managing software licensing, maintaining a full inventory of electronic assets, and providing staff training on systems and tools.
  • Managed all software and hardware across the organization — installation, upgrades, and lifecycle
  • Maintained complete inventory of company electronic assets and software licensing
  • Provided staff training and technical support across all departments
  • Computer systems management ensuring uptime, performance, and security compliance
IT Management Hardware Software Licensing Staff Training
Video, Film & Photography Production Manager
ScanDigital · Full-time
Aug 2015 – Jan 2018 2 yrs 6 mos Fishers, Indiana
Oversaw the full production process and coordinated all activities to ensure resources were on hand. Planning workers' schedules, estimating costs, and preparing budgets to ensure workflow met required deadlines.
  • Managed end-to-end video, film, and photography production workflows
  • Planned and coordinated production schedules, resource allocation, and budgets
  • Ensured project delivery to deadline across concurrent productions
Production Management Photography Video / Film Project Planning
Computer Sales Associate
Best Buy · Full-time
Oct 2011 – Oct 2013 2 yrs 1 mo Indianapolis, Indiana
Front-line customer-facing role advising customers on computer hardware and technology solutions. Responsible for building profitable customer relationships and solving end-to-end technology needs.
  • Advised customers on computer hardware, software, and technology solutions
  • Built and maintained profitable customer relationships through technical expertise
  • Consistently met and exceeded sales targets for computers and technology products
Computer Hardware Customer Service Technical Sales

Want to work together?

Open to freelance, contract, and consulting engagements.